Welcome to my HomePod Repair project! Here you will find a list of common issues, how to repair, or see repair estimates and mail yours in!
When HomePod first released, everyone thought total destruction was required to get inside and there was no way to repair it. Thanks to ouitmenick's work, there is a clean, non-destructive way to get in! Still, many issues were still considered irrepairable...
There is nothing else like the HomePod (yet). I wanted more of them, but was afraid of the cost, and issues, so I got my hands on some broken units and dug into these issues, identifying the faults, and repairing them for myself until I built up the experience and confidence to offer repairs for others.
Now, almost 1,000 HomePods have been sent in from around the world for successful repairs!
"I kept dreaming of a world I thought I'd never see.
But then one day,
I got in."
Big Dirty Bass Problems
Does your HomePod rattle, crackle, or fart?
"Hey Siri!" *pop*
Worried about that popping sound when you wake it up?
What Can You Fix?
The following can be repaired; No Power, Death Farts, Bass or Sound Issues, Certain Physical Damage, and More!
"And More? What Can't You Fix?"
HomePods with flashing / blinking volume buttons, boot loops, or other software issues cannot be repaired without you providing another working logic board for swapping! I do offer repairs / replacements but it will cost you due to the irreparability of this issue and rarity of working logic boards! I am offering a free HomePod to whoever can find a repair for this! See the blinking buttons common issues section for more info.
Mesh cleaning and customization
Every mail-in repair gets a little detailing and cleaning to the best of our abilities using 99% isopropyl alcohol and very tiny tweezers.
Want to color your mesh? See the Mesh section for more info.
Fast and Affordable Service that You Can Watch
Forget about paying hundreds of dollars and waiting for weeks to end up with a "refurbished" HomePod with the same potential faults. Our repairs are livestreamed on YouTube within 1-3 days of arrival, then shipped out the next business day!
Watch our latest repair livestream below...
Visit my YouTube channel for videos showing how to diagnose and repair many of the issues covered here, or catch a live stream repair!
You're also invited to my discord server to get help, share your results, and anything else.
The Common Issues section covers all of the common repairs and parts needed.
Mail-In Repair Service
Here's how you send your HomePod to me for repair! I also offer repair services for many other electronics, shoot me an email with what you've got and I'll let you know if I can help!
1: Please first check Repair Estimates to see if I can fix your HomePod, and for how much, before sending me an email. There are sample audio clips for you to compare if needed. Read the FAQ first if you have any questions!
2: Send me an email briefly describing what is wrong with your HomePod and any other questions you may have. If I don't reply after 3 business days, feel free to send another message.
3: After I reply to your email, ship your pod to my UPS mailbox below and let me know your tracking number. All shipping carriers are accepted! *You must include "Unit #341" in the address! Repairs will cost more if damage occurs during shipping, so pack it well!
Nic's Fix 12819 SE 38th St #341 Bellevue, WA 98006
Your tracking will show it as delivered before I have it! Rest assured, it is signed for and safe at the UPS store waiting for me.
4: After I pick your pod up, I'll shoot you a message with a link to watch the repairs live on YouTube! Most are done within 1-3 business days. If repairs are successful, payment can then be made by PayPal, CashApp, Zelle, Venmo or Apple Pay. If it's not repairable, there's no charge!
5: Get your HomePod back, try it out, then leave a review on my TrustPilot!
All parts we replace and labor are guaranteed for 6+ months.1For the first 6 months, I'll cover shipping and repairs if my work fails. From 6-12 months I'll still cover repairs if you cover shipping. If I can't fix it, you don't pay! See footnote for details.
Packing and Shipping Your HomePod
Sufficiently pack your HomePod whenever shipping it to avoid any damage. The original boxes work well when used properly and packed well inside another box, but good packing ALL around just a HomePod works just as well.
If you are shipping with the original box, with power cable installed, the trick is to coil the cable up, then stuff the cable into the box, then place the HomePod inside.
*Try to keep the any of the cable from popping out as you insert the HomePod, otherwise it will sit on the cable and can deform the mesh.
Once you have the lid on your original box, flip it upside-down and tape the lid onto the bottom to keep it all from coming loose in transit.
*If the lid comes loose, it gives too much room for your HomePod to move around, and allows the power cable to creep up the box and possibly deform your mesh.
You can remove and reconnect the power cable on your HomePod for simpler, safer packing if desired. To remove the power cable, first disconnect from power, then place the HomePod on a solid surface. Hold the HomePod down with one hand, then firmly grasp and pull or yank the power cable with your other hand. To reinstall the power cable, simply re-insert it the correct orientation, and push the connector into the HomePod until it makes a loud click.
How to Pack Pod w/ Cable in Original Box
Pack it Well, All Around
Original Box Cut in Half; Correct
Original Box Cut in Half; Inorrect
How to Disconnect & Reconnect Cable
Avoid Doing This
The following are various issues seen and known ways I (or others if credited) have found to diagnose and repair them. You can right-click and open each image in a new tab for a larger view.
If you aren't able to confirm diagnosis of an issue, you should thoroughly inspect for any physical damage.
If you've found a new fix for an issue and it's not listed here, please contact me so it can be added with your name on it!
Flashing Volume Lights & Bootloops - NO KNOWN FIX YET
ACTIVE BOUNTY: I am offering a free A1639 Apple HomePod to whoever can find a reproducable repair for this issue! Contact me if you think you got it...
Symptoms: HomePod will power on, but ends up with flashing / blinking volume lights or boot loops. Won't factory reset.
Root Cause: Apple has not publicly confirmed what the root cause of this is, and no one outside of Apple knows for certain yet, but I think there are a few reasons why your HomePod would end up with this. The most likely cause is failed software or a failed update. Less likely, a failing A8 SoC, NAND, or it's BGA. I cannot find replacement A8 SoC chips for the HomePod, and the A8 SoC is married to the NAND, so even with new chips there is no known way to restore their software yet.
Software Repair Attempts: Apple has not released any restorable firmware / software for original HomePods. The OTA's from ipsw.me are unsuitable for restore, and the firmware for the Mini is incompatible. There is USB and UART access via the pins on the bottom of the HomePod, and when connected to a Mac or PC, various software detects and recognizes a HomePod is connected (in Recovery mode!) but there are no restorable IPSWs publicly available to restore from when you get this far.
I made a reddit post showing my attempt following a github guide to connect to HomePod via USB. I've been unsuccessful dumping the firmware from working HomePods, tools like iPwnDFU seem to not work.
Since HomePod uses the A8 SoC, it should be permanently vulnerable to checkm8 exploits. Feel free to contact me if you are interested in giving it a try, I can give you remote access to a Mac, Windows, or Linux device connected to a good and bricked HomePod via USB.
Hardware Repair Attempts: Myself and others have tried baking / reflowing every chip on bricked logic boards multiple times with no success. I have replaced the PMIC on the logic board with one from an iPhone 6 and found, while this part is compatible (lol) this did not resolve the actual issue. User "mlogicrepair" shared in our discord their progress attempting to replace the A8 SoC. /u/dzsenos had their A8 SoC and NAND professionally reballed and it did not resolve the issue.
I have a 24/7 livestream going with a bunch of homepods on an automatic random on/off switch in an attempt to debrick some by chance: Watch Here!
Why can't Apple just let us restore them?
Debug Port Under Rubber Foot of HomePod
Unable to Restore USB HomePod
Used PMIC from iPhone 6, Same Issue
"mlogicrepair" with old A8 SoC and Storage NAND off
Rattling / Dirty Bass, Touch / Display Issues, and More - Physical Damage
Symptoms: HomePod may or may not be working fine. You may hear rattling when you shake it, or have touch / display issues, even making it appear that the HomePod isn't powering on or only briefly powers on and bootloops.
Diagnosis: For rattling / dirty sounding bass, check that your subwoofer is not bent and properly sealed. Pull your logic board out and check for broken loose plastic. You can try to glue or plastic weld the broken parts back together, or replace the top basket entirely. Thoroughly inspect logic cable, display cable, and connectors for any damage.
Repair: Not recommended to ignore this otherwise the logic board can shift enough to push the display cable into the frame and cut into it, causing weird power / display / touch issues.
Root Cause: Usually this is from some of the frame holding the logic board breaking off as a result of drop damage. Ensure you pack your Pod properly whenever shipping it!
Broken Plastic From logic Board Frame
Display Cable Cut From Board Shift
No Power, Boot Loops, or Blinking / Flickering Volume Buttons - Damaged Display
Symptoms: I've seen damaged displays cause differing symptoms ranging from no power at all, to flickering or boot loops, to flickering volume buttons.
Diagnosis: Thoroughly inspect the display for any damage, especially around the LED PCB on the backside. It's common when a HomePod is dropped for the display to get smashed in and start separating as pictured below.
Repair: Damage like this usually warrants replacing the whole display.
Root Cause: Usually from being dropped. They don't just break like this by themselves
PCB for LEDs coming off
Boot Loops or Blinking / Flickering Volume Buttons - Damaged Mic Board
Symptoms: Similar to the symptoms from a damaged display. A damaged mic board can also obviously cause issues with voice commands not working.
Diagnosis: Thoroughly inspect the mic board for any damage, especially around the chip pictured below.
Repair: Replace mic board. Unsure what part # the chip pictured below is...
Root Cause: Usually damage from not being careful with your tools while working on your pod.
What the mic board should look like
That one .gif of michael scott yelling "NO"
Improper Ribbon Installation After Repairs
Damaged or improperly reinstalled ribbon cables can cause no sound, no power, boot loops, and more.
Damage: Thoroughly inspect the entire ribbon cable for any tears, cracks, or other damage. This cable is commonly damaged from rough handling when disconnecting the logic board, where the end of the cable connecting to the logic board will crack / tear. Another common mistake is accidentally damaging the ribbon cable while trying to pry the top basket off.
Improper Installation: The most common mistake made when reassembling your HomePod is an incorrect installation of the main ribbon cable. On the amplifier board connector, the locked position will actually look open, and unlocked actually looks closed! Verify you have properly locked the cable in by pressing the locking clip down, and that the white line on the cable is level with the top of the connector! Improper installation may lead to permanent damage resulting in no sound or power. I've even done this once myself and lost both the amp and logic board's sound, and have yet to figure out how to repair it.
Torn Cable From Pulling on Logic Board
Damaged Cable from Prying Top Basket
Unlocked, Crooked Cable
Locked, Level Cable
Don't Do This!
No Power - Shorted S.B. Diode
Symptoms: No power, no lights, and no response. Power draw at the outlet will be around 2-10 Watts. If left plugged in for some time, the side of the HomePod gets slightly warmer.
Diagnosis: Diode is located on the amplifier board. Use a multimeter in continuity test mode to test if diode is shorted by placing one probe onto the larger pin of the diode, and the other probe on one of the two smaller pins of the diode. If meter shows it's shorted, move probe from first small pin to other small pin. If you still see a short, remove the diode and test with the diode off the board. If just the diode shows shorted and not the board, replace the diode.
Repair: Replace shorted diode with part number PDS560-13, PDS560-13Q, PDS760-13, or any other 60v 5a schottky barrier diode of similar specs. Video guide available on YouTube.
Root Cause: Why this diode fails in HomePods is unknown. These diodes' failure mode is to short when overvolted or overheated. It's possible the diode is not suited for the task or there was a bad batch of diodes. Comparing HomePods that come in for repair for unrelated issues, if their s.b. diode is still working, it usually is much newer or older than diodes that have already failed. I've only seen diodes with date codes "1746K" and "1748K" fail.
Diode Location Inside HomePod
Diode Location On Removed Amp Board
Diode Date Code
No Power - Blown Power Supply Fuse
Symptoms: No power, no lights, and no response. Power draw at the outlet will be 0 Watts.
Diagnosis: Fuse is located on the underside of the power supply board. Use multimeter in continuity mode to test if fuse was blown open.
Repair: If fuse is blown you should replace it with another "T3.15AH250V" fuse.
Root Cause: The fuse will blow as a result of a surge from the AC power source. A quality surge protector should help prevent this. Power strips alone provide no protection.
Fuse Location On Power Supply
Probe Points While Installed
No Power - Short on Logic Board
Symptoms: No power, no lights, and no response. Power draw at the outlet may be a few Watts. You may hear a quiet ticking / squealing sound from the logic board. Logic board may start to warm up.
Diagnosis: I have only seen two HomePods with No Power caused by this...in both cases, there was a shorted capacitor on the logic board. Both logic boards shorts were in different locations. You should be able to locate them with traditional short-finding methods like a thermal camera or applying flux or alcohol to the board and looking for smoke or bubbles.
Repair: Replace any shorted components! Since there are no schematics, the exact replacement components are unknown. You can harvest them from a bricked logic board, or ask me to check with a parts board! I have a brief repair video showing diagnosis and repair for one on YouTube.
Root Cause: Given that I've only seen this issue twice, both times from different shorts on the logic board, I'm guessing this is simply a case of capacitors just going bad. It happens.
Bad Cap Location on One Logic Board
Flux Smokes When Applied to Shorted Cap
What's That Sound?
Below are some examples of different issues / sounds HomePods make
Death Farts (BAD)
Dirty Bass (BAD)
Acceptable Popping (Turn Volume Up)
Death Farts - DC Offset (Failing DC Filter Capacitors)
Symptoms: Very loud popping, lack of bass, and / or a loud buzzing sound followed by a restart, AKA "Death Farts". See above for sound example. Not to be confused with software / wifi issues where music crackles and becomes delayed.
Diagnosis: 1: Remove the subwoofer and place it to the side, carefully reconnect everything and power on the HomePod.
2: With the HomePod powered on, not in standby but not playing anything, and subwoofer connected, measure the DC voltage with a multimeter from the subwoofer speaker terminals. You can probe with the pads under where the subwoofer cable goes into the subwoofer, see Figure 1 below.
TIP: Polarity does not matter when measuring DC offset, you are simply looking for how far from 0mV you are. The warmer these capacitors get when they have failed, the worse they filter DC voltage, so be sure to measure for at least a few seconds and watch for any significant growth in DC offset beyond tolerance.
The amp IC's input is rated for up to +/-18mV DC, which means up to +/-200mV DC can be seen at the subwoofer. More than this is what triggers the amp to "Death Fart", can cause damage to components, and should warrant replacing the DC filters, so we recommend a more aggressive 50mV maximum tolerance seen at the subwoofer.
Repair: There are four capacitors that filter this DC in the audio signal before it's amplified and sent to the speaker. They are located on the amplifier board, between the DAC and AMP chips. If you measured a significant amount of DC, you need to replace them with new capacitors of 10uF, size 1206, X7R, 5-10%, rated for 16v or better. I have been using EMK316AB7106KL-T with great success, consistently resulting in <10mV of DC offset. I have a repair video replacing these capacitors on YouTube.
There is a big black resistor on the amp next to the subwoofer connector you should also inspect...on occasion I have found these to be damaged when there are Death Farts. It is a 10Ohm, 1Watt, 1% Tolerance, 200V rated, 1218 size resistor, and can be replaced with part number RCL121810R0FKEK. It's resistance can be measured while still installed on the board to confirm.
You will also want to inspect your subwoofer speaker for damage to the voice coil from too much DC, see the next Common Issue below for more detail on that.
Root Cause: MLCC capacitors naturally decay over time and lose their effectiveness at filtering DC voltage, and this is exacerbated the warmer they are. High quality capacitors used properly should last many years, but eventually all will still need reconditioned or replaced again. I can only speculate the ones used in HomePods have QA issues and / or the amp doesn't have a great design to account for primary filter failure.
The amplifier inside the HomePod turns itself off after ~10 minutes of inactivity. Any activity or percieved "Hey Siri" trigger will turn the amp back on. During the change in power, there may be a popping sound. This popping sound comes from DC voltage changes being heard in the speaker. It's fine and normal for a small temporary DC spike when the amp turns on or off, resulting in a pop. It's also hard to tell the difference between that and a pop that comes from a dangerous constant DC offset that is growing over time. It's usually OK to ignore any popping issues if that's all it does. Typically HomePods will Death Fart to indicate it's enough of a problem, at which point you can and should pursue repairs.
I have a livestream of a repair where it needed all new capacitors, resistor, and subwoofer here.
Subwoofer Probe Points
Testing for DC Offset
Capacitors Location On Amp Board
Blown Resistor on Amp Board
Loud Pop & Restart - Blown / Missing Resistor
Symptoms: Powers up and briefly stays on fine, but then makes a loud POP and restarts. Not the same as death farts...
Diagnosis: Inspect amp near cooling pad for damaged / missing resistor
Repair: Either resistor can be replaced with a 10k Ohm resistor (thank you Omanyd#1538) size SMD 0201 (thank you myxomatosis
Root Cause: Seems like another QA issue?
Where they at
No Bass and/or Fast Clicking - Damaged or Dead Subwoofer Speaker
Symptoms: May include low, missing, or dirty sounding bass, clicking, or ticking sounds.
Diagnosis: Two easy tests to tell if your subwoofer speaker is bad;
1: Gently push the speaker straight in, not too much, and release a few times; This should feel perfectly smooth, and make no sound, otherwise your speaker is almost certainly dead.
2: Inspect the condition of the voice coil through the hole in the side of the subwoofer speaker basket; A vibrant, uniform copper color is a sign of a healthy voice coil!
If your subwoofer is damaged, it is likely from DC Offset, which should also be diagnosed per the Common Issue above.
Repair: I'm not aware of any off the shelf replacement speakers, you will likely need to source one from another broken homepod. Be sure you diagnose and repair any DC Offset before replacing your subwoofer.
Root Cause: Most often a result of too much DC Offset! Sometimes they can also just fail on their own eventually, but it is rare.
Good Voice Coil
Burned Voice Coil
Voice Coil Inspection Port on Woofer
Do the Doof Test
No Bass - Short Near Amp IC
Symptoms: No Bass whatsoever.
Diagnosis:On a few no bass amp repairs, I've found the same component shorted out, see photo below.
Repair: Check if you have the same short, and if so, replace it. I think this is a 27uF capacitor smd size 0805, but I am unsure. Hit me up if you know!
Root Cause: Unknown.
Amp IC Location on Amp Board
No Bass - Dead Amplifier IC
Symptoms: It's rare for the amp IC to be the source of any problems, unless it is obviously damaged, you should first diagnose for other issues described above.
Diagnosis: Amp IC is located on the bottom side of the amp board. The amp IC may or may not have obvious visual damage and there is no great way to diagnose without replacing it. HomePods will power on with the amp IC removed! Do not be fooled by the PIN1 identifier mark in the bottom left corner of the chip.
Repair: The OEM amp IC (part number 98-0431) is available on Aliexpress for a limited time. Part number IR4312M is available from multiple component sellers and is also a suitable alternative, but is being discontinued.
Root Cause: The amp IC can fail on it's own, or if it's subject to too much DC voltage as a result of failing capacitors. More info on that in the DC Offset Common Issue above!
Amp IC Location on Amp Board
A Clearly Dead Amp IC
Amp IC Pin 1 Identifier
No Sound - Dead STM32L Controller IC
Symptoms: Powers on, but there's no sound from any of the speakers.
Diagnosis: If you did your own repairs and suddenly no longer have sound, suspect improper ribbon cable installation, accidental damage, or a short / debris on the amp. On one occasion I found the main amp controller had failed. The letters on the "STM32L051C8T7" chip were unevenly worn, note however this isn't always a reliable way to judge condition.
Repair: "STM32L051C8T7" is available from AliExpress, but we're currently unsure if it needs to be reprogrammed! It's available here. Currently on backorder from mouser and digikey.
Root Cause: Unknown. Pretty rare for the controller to die anyways.
Controller Location on Amp Board
I did my own repairs and lost ___ part! What is it?
If you attempted your own repairs and lost a part in the process, let me know and I can help you identify what it is to the best of my ability.
0.1uF Size 0402 Capacitor
Clean, Replace, or Customize Mesh
Want to replace your mesh? Perhaps give it a little color! If you want me to do it for you, see estimates for cost.
How to Clean Mesh: A white towel or cloth, or cotton swabs, and alcohol are great at cleaning most stains. Do not scrub with too much force or you will separate the mesh layers. For more intense cleaning, remove the mesh and wash with OxyClean (tip from myxomatosis#1766)
How to Replace Mesh: I have a video guide on removing and reinstalling the mesh here!
Customization: Rit's DyeMore for Synthetics gives great resutls with deep, rich colors on the white mesh, top plastic cover, and power cable. The rubber base does not take color well. The All-Purpose Dye also does not work well and results in a muted, washed-out look!
1: Remove your top cover, mesh, and power cable from the homepod.
2: Find something to slip the mesh on, ideally another empty homepod shell. Put weights in it to keep it from floating in the dye bath. Find something to sit it on in a pot so it's not directly in contact with the pot, but still able to fully submerge.
3: Bring pot of water to ~200f, mix in dye, then put mesh into dye bath. Stir for 15-30 minutes depending on desired shade / depth, then pull out mesh, rinse, and allow to dry before reinstallation.
4: For the top cover, wash it with clean water and soap, then dry, then put some tape on the adhesive side to dunk it into your dye bath a few times. Rinse off with water and repeat until desired shade is achieved.
5: For the power cable, you can dunk the length of the cable into the dye bath excluding the plugs on each end. Rinse and repeat until desired shade is achieved. Allow a few days to dry before use!
Sandstorm by Darude
Purple and Navy Blue
Daffodil Done by celadonie.fr
Racing Red and Sapphire Blue
"You ever wonder why we're here?"
Shipping is not included in any estimates given. Most repairs run $60-$70 and only go up to $80-$90 if a speaker or entire board needs to be replaced. If it's irrepairable there is no charge.
Shipping: Usually $20-$30 Each Way
US domestic shipping is an extra $20-$30 depending on weight and distance, or you can provide your own return shipping label. I recommend Pirateship.com for shipping since it is 100% free to use, and you get cheaper labels for UPS and USPS than you can get in store or elsewhere online!
Death Farts, Loud Popping, and/or Bass Issues: $70-$90
Repair for symptoms including; Loud buzzing sound and restart (AKA "Death Farts"), fast clicking, loud "pop" sound, and/or other bass issues. S.b. diode that commonly fails causing no-power will also be replaced if it's dated around the known failure range.
You do not need to get your HomePod repaired if you just have an occasional quiet popping sound and no other issues. This is normal behavior for brand new, old, or repaired pods. Even the 2nd gen homepods pop.
See below for sample audio to compare. If yours doesn't match any of these, please capture a recording and send to me before shipping in for repairs.
Will replace DC filter capacitors (common cause for death farts and no bass), and replace your s.b. diode if it's within known date range of failure (common cause for no power). Do note that while all capacitors eventually decay and need replaced again, replacements should last at least 5-10 years.
Want me to color your white HomePod something else? For an extra $40 you can pick any color from Rit's DyeMore for Synthetics line and I'll get it done for you! Please add an extra day for customization. Note that I do not offer this as a standalone service, only as an add-on for existing repair or maintenance!
Photos and Do-it-Yourself info in the mesh section!
Flashing / Blinking Volume Lights and Boot Loops: $100
No known fix for most HomePods with blinking / flashing volume buttons and boot loops. Because of this, the logic board must be replaced entirely with another working one, which are getting harder to find. Included in this price though, I'll also check and replace the diode and filters if necessary (to prevent death farts and no power).
Please submit feedback through Apple's portal to help us fix this and get a more economical repair!
Just Board Repair: Contact Me
Want to take your own HomePod apart, but not sure about the board repair? Send in just the board and pay less on repairs! *Boards with prior repair attempts may be charged extra.
No Fix: No Charge! Trade It In
Got an irrepairable pod? Or maybe you sent it in thinking it was repairable and things didn't go as planned:
-If you sent one in and want it back, I'll reassemble it as-is and you just need to provide return shipping
-You can also trade in a broken homepod for a free repair on another one
Got Something That's Not HomePod?
While I specialize in HomePod repairs, I've also done other electronics repairs such as a USB-C Port replacement on the Valve Steam Deck, stick-drift repair for the XBox Elite Series 2 controller, battery replacement for the Joov Portable Red Light Therapy device, gpu reflowing for a GMK NUC PC, battery replacement for a Surface Laptop and more! Contact me with what you have and we'll see if I can fix it. You can find my Youtube playlist of non-HomePod repairs here.
For the questions asked more than once...
Q: "Do repairs void my warranty?" A: No, not if you still have one. Under federal law, the merchant must prove that a defect was caused by the alteration in order to void a written warranty. Sources: FindLaw.com and FTC.gov Magnuson Moss.
Q: "Can you fix my HomePod?" A: Please tell me what the issue is and I'll let you know, or check the Repair Estimates section.
Q: "Can you fix my HomePod MINI?" A: No. I don't know how to fix most of their issues yet nor do I have the time.
Q: "Can you fix my 2nd Gen HomePod?" A: Use your Warranty / AppleCare. As of right now there are no known common issues with the 2nd Gen HomePod. If this changes we may consider offering repair services!
Q: "What is your turnaround time?" A: 1-3 business days depending on the queue. Most repairs are typically done the same day they arrive, and shipped out the next business day. Expect an extra day or so if you are getting customization done.
Q: "Do you guarantee / warranty your work?" A: Yes! I offer what I call a "6-12 Warranty". If my parts or workmanship fail within 12 months of repairs, I'll cover the repairs. If it's within the first 6 months I'll also cover shipping. Shipping coverage only applies to US customers! International customers must figure out their own shipping.
Q: "How long do repairs last?" A: For most HomePod no-power repairs, this is caused by a failure in a bad batch of diodes, so a replacement diode outside the known bad batch is a permanent fix. All capacitors though will weaken over time and eventually need replacing, especially the ones used for DC filtering. There is no permanent fix for this, but replacements should last at least 5-10 years.
Q: "I sent you my homepod, the tracking number says it was delivered! Did you get my homepod?" A: My UPS mailbox only tells me when I have packages, not who's packages. Please wait until I have a chance to pick up the day's packages before asking if I have yours.
Q: "Do you sell pods or parts?" A: Yes! I have stuff for sale here
Q: "Can I buy a broken HomePod online and have it shipped directly to you for repairs?" A: Absolutely. First make sure it's repairable! If you're not sure, you can send me a link first. If you're purchasing on eBay, be sure to enter my shipping address during checkout to retain your buyer protection! Do not message eBay sellers asking them to change the shipping address after you checked out, this is against eBay policy and voids both buyer and seller protection!
Q: "Will you buy or take my broken homepod?" A: I might! When I have the budget available for it, I offer up to $60 and cover shipping if you want to let it go. Or, trade in your broken, unfixable HomePod for a free repair and return on a fixable one! You must provide both the broken unfixable, and broken fixable pods.
Q: "Is this your job?" A: I am licensed to do business, but this is not my full-time job. That would be pretty sweet, but I currently do this in my "free" time.
Q: "How did you make this website?" A: Used WayBack Machine (Internet Archive) to browse older versions of Apple's original HomePod website, then I merged what I liked from each version into what you see here, plus a lot of edits, bug fixes, and cleanup.
Q: "Do you fix things other than HomePods?" A: Depends on what you got and what's wrong with it...I can do many basic repairs but things like reprogramming displays / batteries for full functionality with Apple devices requires a special tool and is not something I'm currently equipped to do. Shoot me an email and we'll see if I can fix your problem.
Click the speaker below to donate via PayPal! Or, send in your parts to help others, I'll pay for shipping. You can also donate to my CashApp at $NicsFix. Anything helps towards the cost of tools, parts, and more broken homepods, to share new and higher quality repairs!